Refund & Returns Policy

Heads up:
All products at Polar Ice Printables are digital downloads. That means no physical shipping and no traditional returns. Once the files are out in the wild (aka your inbox), we can’t exactly take them back — so refunds are generally not a thing.

But Wait – You Bought It Twice?

Oh heck. It happens. You loved it so much you bought it again. Or you forgot you had it. Either way — don’t panic. Email us at info@polariceprintables.com with your order details, and we’ll make it right. A swap, a credit, a virtual hug — we got you.

Something Broken?

If there’s a problem with your download — a file won’t open, it’s the wrong version, or a design glitched — contact us. We’re actual humans behind this screen and we’ll fix it fast.

Thanks for supporting a small biz that runs on late-night ideas, strong coffee, and a refusal to be a corporate robot.